The "No Tipping" Policy


 * Before reading below, please see the Couples website - Resort Policies in the FAQ

Q: So, there's a no tipping policy. Is that for real?
A: Yes, it's totally for real

Q: But people don't actually follow that, right?
A: Yes they do. It is a thing. it is, in fact, one of the things that many repeat guests love about the resort.

Q: Will I get in trouble for tipping staff?
A: Probably not, but there's a greater than zero chance that they will, and it could mean being terminated from their position. Why would you want to potentially endanger someone's job?

Q: Who does the tipping policy apply to?
A: All Couples Resorts staff members including administration, bell services, housekeeping, bar, dining, wait staff, entertainment coordinators, watersports, instructors, and pretty much anyone who works at the resort. There is one exception though, so keep reading.

Q: Who does the tipping policy NOT apply to?
A: There are a few distinct groups that are allowed to receive tips
 * Drivers - no bus drivers, including those that take guests to and from the airport, or to any excursion, is a couples employee. Tips are allowed and welcome.  For airport transfers, USD $5 / bag is customary.  For other excursions, rates vary - a few bucks is reasonable for local excursions like shopping or Dunns River Falls.
 * Any Excursion provider who is not a Couples employee - guides, bartenders, etc.
 * Spa - It is customary to tip spa workers for a job well done - 10%-20% is reasonable